Shipping policy

# 📦 Shipping Policy – MiniDrones.eu

**Last updated: 12/06/2026**

At MiniDrones.eu, we deliver your order quickly and securely. All orders are shipped via **DHL** with full track & trace. We charge shipping at cost — you pay exactly what DHL charges us, not a cent more.

## 🚚 Shipping Method

All shipments within the Netherlands, Belgium and the EU are handled by **DHL** — fast delivery with detailed tracking from our door to yours.

## 💰 Shipping Costs

Shipping costs are based on the destination and the weight of your order. All prices include VAT.

**Netherlands**

| Weight | Rate |
|---|---|
| Up to 20 kg | €6.45 |

**Belgium**

| Weight | Rate |
|---|---|
| 0 – 2 kg | €10.75 |
| 2 – 5 kg | €17.00 |
| 5 – 10 kg | €22.00 |
| 10 – 20 kg | €31.00 |

**EU Zone 1** — Germany, France, Italy, Luxembourg, Spain

| Weight | Rate |
|---|---|
| 0 – 2 kg | €12.00 |
| 2 – 5 kg | €19.50 |
| 5 – 10 kg | €24.50 |
| 10 – 20 kg | €35.00 |

**EU Zone 2** — Austria, Denmark, Poland, Portugal

| Weight | Rate |
|---|---|
| 0 – 2 kg | €14.50 |
| 2 – 5 kg | €21.50 |
| 5 – 10 kg | €26.50 |
| 10 – 20 kg | €35.50 |

**EU Zone 3** — Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Romania, Slovakia, Slovenia, Sweden

| Weight | Rate |
|---|---|
| 0 – 2 kg | €19.50 |
| 2 – 5 kg | €26.50 |
| 5 – 10 kg | €34.00 |
| 10 – 20 kg | €43.50 |

**Bulgaria**

| Weight | Rate |
|---|---|
| 0 – 2 kg | €30.00 |
| 2 – 5 kg | €36.00 |
| 5 – 10 kg | €47.00 |
| 10 – 20 kg | €55.00 |

## 🛒 Minimum Order Amounts

A minimum order amount applies per shipping zone. Orders below the minimum cannot be processed.

| Zone | Minimum order |
|---|---|
| Netherlands & Belgium | €24.95 |
| EU Zone 1 | €30.00 |
| EU Zone 2 | €35.00 |
| EU Zone 3 | €45.00 |
| Bulgaria | €50.00 |

## ⏱️ Delivery Times

Orders placed before **13:00 (CET)** on business days are processed and shipped the same day.

| Zone | Delivery time (business days) |
|---|---|
| Netherlands | 1 – 3 |
| Belgium | 2 - 4 |
| EU Zone 1 | 2 – 5 |
| EU Zone 2 | 3 – 6 |
| EU Zone 3 | 3 – 8 |
| Bulgaria | 6 – 7 |

Delivery times are estimates provided by DHL and may vary during busy periods.

## 🌍 Countries We Ship To

We currently ship to the Netherlands, Belgium and the EU countries listed above. Unfortunately, we cannot ship to Malta, Cyprus or destinations outside the EU at this time.

## 📦 Track & Trace

Once your order is shipped, you'll receive an email with a DHL tracking link so you can follow your package every step of the way.

## ❗ Missed Delivery

If you're not home during delivery:

* DHL may deliver to a neighbor or a nearby DHL ServicePoint
* You'll receive a notification with pickup details

## 📬 Shipping Issues

If your package is delayed or arrives damaged, please contact us at [info@minidrones.eu](mailto:info@minidrones.eu). We'll make it right.